Last updated: October 13, 2026
Our promise
We want you to be happy with your order. If something is wrong, tell us and we will make it right under the terms below.
What can be returned
You can request a return or replacement within 7 days of delivery if your item is:
- damaged on arrival,
- defective or not working as described, or
- different from what you ordered.
How to report a problem
- Contact us through our Contact page within 48 hours of delivery.
- Include your order number and clear photos or a short video of the item, the packaging and the shipping label.
- We will review your request and tell you the next step, which may be a replacement, a pickup for return, or a refund.
Items that cannot be returned
- Items that have been used, washed or damaged after delivery
- Items without their original packaging or accessories
- Change-of-mind returns, unless the product page says otherwise
Refunds
Approved refunds are issued to your original payment method and usually reach you within 5–7 business days after approval, depending on your bank or payment provider. If you paid by cash on delivery, we will ask for your bank or UPI details to send the refund.
Replacements
Replacements are subject to stock availability. If a replacement is not available, we will offer a refund instead.
Cancellations
You can cancel an order before it is dispatched by contacting us as soon as possible with your order number. Orders that have already shipped cannot be cancelled.